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Shipping & Returns

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Shipping and Policies

 

Email info@feathersxxx.com 24 hours a day, 7 days a week. We will respond to your email within 24 hours or next business day. Your sexy business is our sexy business.

 

Privacy and Security

  • Privacy

We are committed to protecting your privacy. We NEVER share our customers' personal information with anyone. For security Paypal and Big Commerce provide Secure Sockets Layer (SSL) software to protect the security of online transactions. SSL is the industry standard for providing the most reliable protection of consumer information. All of your personal information is encrypted (and therefore unreadable) by SSL as it travels over the Internet, including your credit card number, name and address.

 

Ordering

  • Online Orders

In order to place your online order, simply click on quantity then "Add to shopping bag" to add the items you wish to purchase, to your shopping cart. Items will automatically be added to your shopping cart and are ready for checkout. Proceed to Paypal for a secure checkout to complete order.

  • Shopping Cart

To add an item to feathersxxx shopping cart, click the "Add to shopping bag" link found on each product page.

  • Adjusting Quantity

To adjust the quantity of any item in the feathersxxx shopping cart, click and scroll to the desired quantity, the cart will update automatically.

  • Removing Items from feathersxxx Shopping Cart

To remove an item from feathersxxx shopping cart, click the "X" box and the cart will update automatically.

  • Payment Methods

Payment may be made through Paypal by credit card (Visa, MasterCard, American Express, or Discover).

We do not accept checks or money orders at this time.

Please include the following information:

Name on the credit card

Billing address for the credit card

Credit card number

Expiration date for credit card

  • Payment Security

Your credit card information is 100% secure through PayPal. All information included with your order is encrypted for privacy while in transit. Credit card charges will show up on your statement as feathersxxx.

 

Shipping

  • Shipping Requirements

We are an adult site only. To purchase any material from this website you must be 18 years of age or older. 21 years of age in some states.

  • Discreet Shipping

All of our packages are shipped discreetly, in a plain box or envelope. Inside box, you will find a packing slip with only your shipping info.

  • Shipping Methods within the USA
  • We only ship within the Continental USA excluding Alaska and Hawaii. This may alsos include APO/FPO and US Territory addresses.

We use the United States Postal Service (USPS) and UPS to ship our orders.

Packages shipped using UPS and Federal Express are trackable and insured. If your parcel is not delivered as promised, we can issue a replacement or refund for you. Unfortunately, we are not able to insure packages shipped through the United States Postal Service (USPS), and we will not be liable for loss or damage of orders shipped via USPS (including all orders shipped to APO, FPO & PO Box addresses).

  • Shipping Cost

We want to give you the best value at feathersxxx so standard shipping costs are free with all purchases over $35 (single addresses only) within the continental USA excluding Alaska and Hawaii. This may also include APO/FPO and US Territory addresses. We are unable to offer express or rush shipping with this special promotion.

  • Some Restrictions Apply.

Gift certificates cannot be used in conjunction with coupon offers.

Fixed shipping costs are separate fees due for shipping costs on certain items and not to be used in conjunction with any coupon offer/s until free shipping requirements are met.

  • Order Fulfillment Time

Please allow 24 hour processing time. Orders are usually delivered within 3-7 business days from the day the order was completed for standard shipping.

  • Standard Rate Shipping - 3-7 Business Days  - $10 Flat Rate per item
  • Second-Day Shipping

             Shipping Rates:

  • $0 - $250 = $20 Shipping Fee
  • $251 - $500 = $25 Shipping Fee
  • $501 and up = $35 Shipping Fee

Please allow 24 hour processing time.

Orders must be placed by 3:00p.m.eastern standard time.

When calculating timeframes for second-day delivery, be aware that our shipping warehouse is open Monday through Friday and is closed on Saturday and Sunday.

  • Backordered Items

Unfortunately, there are cases in which items need to be ordered from the manufacturer, resulting in a backorder situation. Backordered items usually take 3-10 business days to arrive in our warehouse.

  • Shipping to Prisons

We do not ship to prisons.

  • Undeliverable Packages

If your order is returned to us as undeliverable (due to an incorrect address, missing apartment number, nobody available to receive a parcel, etc.) we will notify you by email. So it is to your benefit to check all orders for accuracy.

  • Returns

Due to the nature of our products, WE DO NOT ACCEPT ANY RETURNS. We take pride in our product selection and have confidence that you will enjoy your purchases. If you have any questions about product selection please email info@feathersxxx.com. Thank you for shopping with feathersxxx!

Coupons

Unless otherwise specified, email coupons are automatically applied to your order when you click through on the email and shop. You must meet the criteria outlined in the email (i.e. minimum order requirement) or the coupon will not be applied.

Printed coupons have a coupon code associated with them. You may need to enter the code on your order form or mention it when you place an order by phone.

Always read the instructions that accompany your coupon for the most accurate and up-to-date information before redeeming.

  • Coupon Restrictions

Most coupon offers will have an expiration date, and many may not be combined with other special offers. Some coupons may have criteria associated with the offer, such as a minimum purchase required. Always read the details included with your coupon to be as informed as possible about any restrictions. Gift certificates cannot be used in conjunction with coupon offers.

 

Gift Certificates

  • Purchase Gift Certificate

Complete form and gift certificate will be emailed to the recipient after your order has been paid for. Some restrictions apply. Gift certificates cannot be used in conjunction with coupon offers.

  • Redeem Gift Certificate

To redeem a gift certificate at feathersxxx, follow the simple steps below.

  • You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
  • Browse the store and add items to your cart as you normally would.
  • Click the link to view the contents of your shopping cart.
  • Type your gift certificate code in to the 'Redeem Gift Certificate' box and click 'Go'.

Check Balance on Gift Certificate

  • You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
  • Click on FX Gift Certificates at top of page and click on check remaining balance by typing the code in box below sample gift certificate. Click Check Balance.
  • Please remember that gift certificates are non-refundable and expire after 12 months.

 

Customer Accounts

Setting up an account

Complete personal details including email and password (please keep password in a safe place), along with shipping details and security question.  All information is private and will not be used for any other purpose. 

Create an account with us and you'll be able to: 

  • Check out faster
  • Save multiple shipping addresses
  • Access your order history
  • Track new orders
  • Save items to your wish list 

 

Dispute Resolution

By using this web site, viewing its contents or ordering from us, you agree to resolve any disputes with us by first contacting us via email.

 

18 U.S.C. §2257 Statement

All products we sell depicting persons are represented by our sources to be in full compliance with 18 U.S.C. 2257.

 

 

 

 

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